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When Do We Collect Personal Information?

When you contact JVC:
  • to order or download publications
  • to report or file a complaint against a jewelry business
  • to register for a webinar or other presentation by a JVC staff member or affiliated person or entity
  • to seek guidance or education
  • to apply for new or renewed JVC membership
When JVC contacts you:
  • to inform you about a complaint received by our organization
  • to inform you about an advertisement that appears to violate federal, state or local guidelines or laws
  • to ask you to participate in an industry or private educational event
When we contact others:
  • to collect information about mediation disputes or industry issues

What Do We Do With The Information We Collect?

Internally, JVC may use your information:
  • to create your member profile on our database and public-facing website directory
    • you may opt-out of inclusion on the website directory by emailing
  • to add to our marketing email lists
    • you may opt out of any marketing emails by clicking the “unsubscribe” link in those emails or emailing with your request
  • to send you member alerts, newsletters and contact you
  • to provide you with education and guidance or direct you to an outside person or agency for guidance or professional services
  • to process orders for goods or services
JVC may share certain information with:
  • state, local, federal and international government agencies and authorities to assist in investigations, rule making, education initiatives
  • individuals or businesses in response to court orders, subpoenas or other litigation-related requests
  • third-party service providers that assist with our website or communications
  • if requested, outside entities and individuals, to confirm past and present membership status and mediation complaint status, for use in credit reports, entity verification, and any other uses within our discretion

But, What About Cookies And Web Analytics?

“Cookies” may refer to a type of delicious pastry that many people enjoy, often with chocolate chips. In the context of the internet and websites like, however, “cookies” refer to small pieces of data that a website like this can store on your browser to assist the website owners in tracking and analyzing your browsing activity. Cookies also help a website record your login information, storing passwords and usernames for frequently-used sites.

JVC’s website uses cookies only to facilitate automated activity, such as automatic logins for members who store that information in their browsers.

JVC also uses non-identifying and aggregate information (e.g., web analytics) to improve the design of our website. For example, we use web analytics to determine how many individuals viewed a particular area of our website. We do not disclose any information obtained in this process that could be used to identify these individuals.

And, Children's Privacy... What About That?

Protecting the privacy of children is important to JVC.  No part of our website is structured to attract anyone under age 13.  We do not collect information at our website from those we know to be under age 13.

How Can You Access Or Correct The Information We Have About You?

You can access all your personally identifiable information that we collect online by contacting JVC at 212-997-2002 or by sending an email to  You can correct factual errors in your personally identifiable information by sending us a request that credibly shows any error.

What Will Happen If This Policy Changes?

JVC may, in the future, use collected information in ways that are not currently anticipated. Any changes to this policy will be posted on this webpage.


JVC reserves the right to disclose your personal information as required by law and when JVC believes that disclosure is necessary to protect JVC’s rights and/or to comply with a judicial proceeding.

Do You Have An Issue With This Policy Or Our Website?

You may contact about any issues with this policy or our website via or call us 212-997-2002.

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