Mediation Tool

Do you have an issue related to the purchase or sale of a jewelry item?
- Yes
- No
Unfortunately, due to the limited purpose of our non-profit organization, we are unable to assist with disputes that are not related to the purchase or sale of a jewelry item. Please contact your local Department of Consumer Affairs, Attorney General and/or an attorney.

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Is your dispute with a jeweler belonging to a company with locations in the United States?
- Yes
- No
- Not sure
Unfortunately, due to limited resources, JVC is unable to assist with foreign entity-related disputes.

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Are you represented by an attorney?
- Yes
- No
Is the other party represented by an attorney?
- Yes
- No
- I'm Not Sure
Unfortunately, once a party to a dispute is represented by a private attorney, JVC is unable to assist you. Please contact your local state bar association for help with finding an attorney to represent you if you do not already have one.

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Do you have any documents to support your allegations in this dispute (e.g., emails, receipts, reports, appraisals)?
- Yes
- No
File (s)
allowed file types ( jpg, png, gif, txt, pdf, doc, docx, xls, xlsx )
Drop files here or

Accepted file types: jpg, png, gif, txt, pdf, doc, docx, xls, xlsx, Max. file size: 64 MB.
JVC is unfortunately unable to review any complaints without evidence supporting the underlying allegations. Please gather supporting evidence, if available, and complete this form when that evidence is available.

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How would you like to resolve your dispute?
Other
JVC is a non-profit independent entity. It does not handle criminal disputes. Please contact your local law enforcement agency for help with any criminal matters.

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Contact Information
*We do not charge a fee for the use of this complaint tool or our initial replies. If we select your complaint for our Mediation Program, we charge an administrative fee upon your acceptance into the program.
Full Name*
Phone Number*
Email*
Phone
This field is for validation purposes and should be left unchanged.

Contact Information